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Frequently Asked Questions

Quick answers about channels, devices, connections, billing, and setup. Still stuck? WhatsApp us anytime.

FAQ

Frequently Asked Questions

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GigaStream360 IPTV delivers live television and on-demand content over the internet using IPTV technology. Instead of satellite or cable, we stream 55,000+ channels and 150,000+ VOD titles directly to your device — all you need is a stable internet connection and a compatible app.

We recommend a minimum of 10 Mbps per stream for HD quality, 25 Mbps for 4K. Our adaptive bitrate technology automatically adjusts to your available bandwidth, ensuring the smoothest possible stream at all times.

GigaStream360 works on virtually any internet-connected device: Smart TVs (Samsung, LG, Sony), Amazon Firestick and Fire TV, Android and iOS phones/tablets, Apple TV, MAG boxes, PC/Mac via browser or VLC, and any device supporting M3U playlists or Xtream Codes protocol.

Yes — we offer plans with 1, 2, 3, 4, and 5 simultaneous connections. Each connection allows an independent device to stream at the same time using the same subscription. Perfect for families or multi-room households. Simply choose your required connections when subscribing.

Yes. GigaStream360 offers a dedicated reseller programme with wholesale pricing, a white-label reseller dashboard, and full client management tools. You can set your own retail prices, manage subscriptions and renewals, and grow your own IPTV business backed by our enterprise infrastructure. Visit the Reseller Program page or contact us on WhatsApp for wholesale pricing details.

Activation is completely automatic and instant. Within minutes of your payment being confirmed, you'll receive your M3U playlist URL and Xtream Portal credentials by email — ready to add to any IPTV app on your device.

Yes! We offer a 24-hour free trial. Simply contact us via WhatsApp at +1 226 703 5040 and our team will set up your trial account within minutes — no credit card required.

All GigaStream360 subscriptions include a 7-day money-back guarantee. If you're not completely satisfied with the service, contact our support team within 7 days of purchase for a full refund — no questions asked.

We recommend IPTV Smarters Pro or TiviMate for Android and Fire TV devices, GSE Smart IPTV for iOS and Apple TV, and VLC Media Player for PC/Mac. All apps support our M3U playlist and Xtream Codes portal. Full setup guides for each app are available on our website.

Our support team is available 24 hours a day, 7 days a week via WhatsApp (+1 226 703 5040), email (support@gigastream360.com), or our online ticket system. Most issues are resolved within minutes. For technical setup help, we also provide step-by-step guides for every supported device on our Installation Guide page. All plans include a 7-day money-back guarantee for complete peace of mind.